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קו חם: +44)20( -8819 5306
44)20( -8819 5306
השווה מחירים עכשיו
שאלות ותשובות
האם יש לי את הביטוח המתאים? האם אני צריך כרטיס אשראי? מתי עלי לשלם את ההשכרה? המון שאלות! התשובות החשובות ביותר!
אנא הבט במדור השאלות תשובות שלנו, אם יש לך איזו שאלה בנוגע להשכרה
General Questions
How I can be informed about future offers?
I lost my voucher / reservation number - what do I do?
What is the reference number?
What is the number to call if i have a complaint or grievance?
What is an upgrade?
What should I do if I cannot find the vehicle I require on carhiremarket.com?
What is an “after-hours fee”?
Why has the price of my offer change since my last search on carhiremarket.com?
What type of tank regulations are there?
How many people is my car suitable for?
Are winter tyres and snow chains included if they are mandatory?
Do I always receive winter tires and snow chains for my rental car if I requested it?
Cheap= good?
Rental car with a disability?
What are the charges for special equipment i.e. child seats?
What´s the meaning of the four letter codes?
Can I enter another country with the rental car?
What´s the difference between a rental car company and a car broker?
Are there last minute specials?
Is there a cancellation charge?
How can I get in touch with carhiremarket.com?
Handling
How do I cancel my reservation?
How can I extend the period of my reservation?
What if I need a baby or child seat?
How many people is my car suitable for?
I received an email from carhiremarket.com saying that my reservation request is pending. What does this mean?
Is there a cancellation charge?
How do I book on carhiremarket.co.il?
What´s important when booking online?
What about my safety when reserving thru carhiremarket.co.il?
May I reserve a specific vehicle?
What´s the minimum age to rent a car?
How long do I have to hold a valid driver´s license?
What´s the Reservation Number and Voucher for?
Why are there so many different prices for a vehicle from a single provider?
How long is the weekend rate?
Do I have to pay extra for a diesel vehicle?
Is the mileage always unlimited?
Why does the flight number have to be given?
Why are the terms and conditions of hire in English?
Wie ändere ich meine Buchung?
Wie füge ich meiner Buchung weitere Extras hinzu?
Kann ich meine Flugdaten hinterlegen?
Insurance
What to do in case of damage or theft of the rental car?
What´s the Liability Insurance (HP)?
What´s the Personal Accident Insurance (PAI)?
What are my insurance options and which ones should be included?
What´s the Collision Damage Waiver Insurance (CDW)?
Will the insurance also cover compensation for stolen personal items?
Are autoglass, tyres and sub-floor also covered in the insurance policies?
Pick up / Drop off
What do I need at the location?
What do I need to remember when picking up/dropping off the hire car?
What are the rules on filling up with fuel?
Who is allowed to drive the vehicle?
Do I need an international driving licence?
What do I do in the event of damage or theft?
If I get a replacement car after an accident, what do I need to remember?
What is one-way hire and does it incur charges?
Why must I leave a deposit at the location?
What happens if I'm late dropping off the vehicle?
Will the staff at the car hire location speak Hebrew?
Can I drop off the hire car in another country?
What if there is a problem at the rental station when collecting my car?
What should I do if I want to pick up my rental vehicle outside the office opening hours?
Is a hotel service possible?
Is a port service possible?
Payment
Will I receive a refund if I return the car earlier than planned?
Do I need a credit card or can I pay in cash as well?
When do I have to pay for the rental price?
How much is the service fee?
What´s the basis of a rental day? (The 24-hours-trap)
Car hire
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Alquiler de coches
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Mietwagen
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Аренда автомобилей
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Huurwagen
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Noleggio auto
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Huurauto
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Hyrbil
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Location voiture